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We had a guest book for 8 days. Everything was going fine until a couple days before the end of her visit. I got a message from her saying it smelled like someone smoked in her room. That was strange as this is a non-smoking home. I checked the property a... Latest reply by Jessica-and-Henry0

Hi! So my guests were great while they were here, unfortunately they left a blood on the sheets which seeped through and stained my mattress and now thats a bloddy mess. I tried cleaning it but the stain will not come off. I got an estimate of $125 to ha... Latest reply by Jennifer--And-My-Brother0

When you make changes to your listing are they instantly populated to your listing, and in search results. For example, if I turned on instant book, would instant book be offered to guests right away, or does it take 15 minuets, or 24 hours? Or if I chang... Latest reply by Maurice36

Hi everyone, I have a guest that should arrive this afternoon and he had an emergency. As a result he will arrive tomorrow instead of Today.Since the check in technically occired I cannot changed the reservation.Stay was for 6 nightsI would like to refund... Latest reply by Mickaël10

I can not see my listing "1 bedroom in 3 br and 2.5 bathroom house" on your web site Latest reply by Lesya0

My name is Francisca ***. I live in Far Rockaway, NY. I am new to AirBB. Can someone take a look at my posting and advise me on pricing, second room and additional people please. Thanks *[Surname hidden] Latest reply by Linda108

My guest officially checked in Monday, Oct. 9 but arrived Oct. 8. Why haven't I received payment yet?Thanks,Barbara Shepherd Latest reply by Jeff158

My property does not appear in the listing, despite being live, dates are available. We dont show on the map either. Any suggestions? Latest reply by Jeff158

I need to edit my check in instructions and i absolutely cannot figure out where they are???!!!!I'm very frustrated....thank you Latest reply by Todd82

Hi all, I've had an instant booking come through, and the message just said Hello. There is a random profile photo and it's definitely not of a person. How can i contact Airbnb to get them to chase this guest. I don't want them staying if they don't have ... Latest reply by Anna491