cancellations

Hayley4
Level 1
Burlington, Canada

cancellations

Hi there,

 

I had to cancel a booking. I want to give it back to them. Is it possible for that time period to be free so that they can select again? Right now it's blocked because I cancelled it. Is there a way to fix that so they can rebook?

 

Thank you!

1 Reply 1
Clare0
Level 10
Templeton, CA

@Hayley4 You'll need to contact Airbnb to sort this out and to re-contact the guest in question.  Here's a link for contact options: 

 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-How-To-Guide/m-p/16165/highlight/false#...