As hosts we wanted to comment on the recent Moderate cancellation policy changes. Currently the guest can change with no penalties paid to the host up to 24 hours of arrival time. We found it unfair ...we are not running a hotel but have 1 cottage for rent...this is our income support and having the accommodation blocked and then cancel 24 hours before check in, is not fair nor right.
Previous policy allowed for 50% compensation if the booking was cancel within 5 days of arrival.
Now , we have to go to "strict" to protect ourselves....which is not the best for the listing.