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complain a case manager

‎02-05-2019 05:08 AM
Mino3
Level 2
‎02-05-2019 05:08 AM

complain a case manager

Hello Everyone,

 

I think my case manager didn’t act professionally neither was fair enough towards a problem raised by one of my guests. How can escalate the issue?

 

Best regards,

Mino

‎02-05-2019 05:08 AM
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‎02-05-2019 09:11 PM
Emiel1
Top Contributor
‎02-05-2019 09:11 PM

@Mino3 

You can try to reopen the case and/or you can give Airbnb feedback:

Airbnb Feedback

If it is not a big issue, maybe better let it go, as Airbnb CS can be difficult to deal with.

Best regards,

Emiel

‎02-05-2019 09:11 PM
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