Help

Hi all, I hope someone can help me I have sold my holioday home and the new buyer would like to keep AirBnb open however it is logged in throguh my face book account Is there a way to remove my face book log in and for the new owners to log in to AirBnb w... Latest reply by Helen3

Hi, I want to add 1 guest later on loang stay booking.. Is it will concur some extra cost..How can i get confirmed Latest reply by Helen3

I have asked a question on a listing for a room and don't want to place my booking until it is answered but the message is just not sending. It just continually shows the loading three dots on green background. This is very frustrating as this is the only... Latest reply by Maureen247

Has anyone else had problems with Airbnb not wanting to stand behind their advertised promise to assist hosts after their property was trashed by a guest? Latest reply by Helen3

Hi folks, I'm new to this forum. How do I have the guest acknowledge in the writing that they have read the House Rules before we agree to commit? What if the person's reservation has been already booked - can I make them sign a paper agreement now? Has a... Latest reply by Erik194

Good evening all.We had an incident where a guest booked one of our listed houses. We stay in a big 5 reserve. Ellies caused some damage to the Jo Jo tank of the house which could not have been repaired before the guests arrival. I offered the guest alter... Latest reply by Rachel0

Hello!So i referred a friend Airbnb and she received the $34 in travel credit. It worked immediately and she was able to use that $34 on her trip. I did read the terms of the travel credit and it stated that the referred friend must check out in order fo... Latest reply by Lawrene0

I could not see my listing on the map. Neither could some of my friends.After some research I have found out that my property will not show up on the map if someone is not logged in. This is because I have a rating criteria on IB. Is this true?This worri... Latest reply by Steve143

My chats are being ignored and no one is calling for the call back. .. its the middle of the business week. Is it always impossible to get assistance from the company? Latest reply by Ange2

Hi there, i hope is all well. I am a host at Airbnb but I am not the owner of the property. The owner of the property is a company that i work in. When i will hopefully make a resrvation, Airbnb is going to invoice me for their commission, right? I dont w... Latest reply by Lisa723