cover page pricing wrong

Answered!
Tina223
Level 1
Puerto Peñasco, Mexico

cover page pricing wrong

Hello, 

 When guests are looking for accommodations the pricing at my cover photo shows my pricing at $101 per night when my pricing is actually $79 per night.  Does anyone know how to get this price changed to display $79. I'm sure the wrong pricing is running off potential guests. Any input is appreciated.

Thanks Tina

1 Best Answer

@Tina223 - it looks like you have Smart pricing turned on and when a guest is searching without particular dates entered, it will often pick up the highest price to show the guest instead of the lowest.  Once dates are entered, the price is adjusted to the correct amount. Also make sure that the correct currency is selected.  

https://www.airbnb.com/help/article/474/how-do-i-set-my-nightly-price

https://www.airbnb.com/help/article/37/how-do-i-manage-my-pricing-on-my-calendar

https://www.airbnb.com/help/article/1168/how-do-i-turn-smart-pricing-on-or-off

View Best Answer in original post

5 Replies 5

@Tina223 - it looks like you have Smart pricing turned on and when a guest is searching without particular dates entered, it will often pick up the highest price to show the guest instead of the lowest.  Once dates are entered, the price is adjusted to the correct amount. Also make sure that the correct currency is selected.  

https://www.airbnb.com/help/article/474/how-do-i-set-my-nightly-price

https://www.airbnb.com/help/article/37/how-do-i-manage-my-pricing-on-my-calendar

https://www.airbnb.com/help/article/1168/how-do-i-turn-smart-pricing-on-or-off

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Tina223,

 

Welcome to the Community Center!

 

I hope that you were able to find what you were looking for. @Alice-and-Jeff0 have provided a lot of useful information. 

 

Please keep us updated. 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

Natalia174
Level 1
Sliema, Malta

Hi there!

Im planning to go to sweden, i booked a room for 75 euro per night for 4 persons

when i saw the bill , it was calculated wrong and charged me 5 times more !!!

how do i get my money back please?

Ed107
Level 1
Oakland, CA

The cover price for my listed house is also wrong. I have Smart Pricing turned off and a set price that's $30 a day cheaper than what's shown on the preview cover summary. Any ideas? Thanks!

Greg498
Level 1
Colorado, United States

I just got a request for a week for $488 when the discounted weekly price should be $567. The nightly price is $90, I've had Smart Pricing turned off for a month, and this is the second request airbnb sent me for this wrong amount. Why are they lowering my price? And how do I get them to use the correct price?

 

Please do not send me links to articles about how to set prices. I have read them. I need actual help with my own page.

 

Thank you!