discount on changed reservatiom

Kim866
Level 7
Puryear, TN

discount on changed reservatiom

our listing gives a discount for a weeks stay, I had someone book for 6 nights and then add the 7th later, the site did not give her the discount.  how should we be doing this so it gives her the discount.  I just had her cancel the reservation and rebook it for the 7 nights, but I am now running into this again and really need to know how to do this!

 

Thanks in advance!

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Kim866 

Just change the price manually to the right amount, when using the change reservation option.

she already just changed the reservation and I accepted it, is there any way to change the price now and if so how?  I have looked it over and not really found a way, I guess I could just refund the amount of the discount or just leave them a nice gift certificate for a local restaurant?