does airbnb refuse to charge guest for stained sheets & towels considering them normal wear & tear?

does airbnb refuse to charge guest for stained sheets & towels considering them normal wear & tear?

  1. undefinedundefinedundefined
2 Replies 2
Linda108
Level 10
La Quinta, CA

  Stains of any kind on towels and linens are usually considered normal wear.  If you can prove that damage was caused by deliberate malicious disregard of the space and your rules, that might be a different case.

 

There are many discussion thread about stains that have great advice about cleaning the stains and what types of towels and linens to purchase.

 

 

I looked at the terms and these are not those stains under the definition of wear and tear - its purple hair dye dried and permanent.    

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.