email to airbnb team

Gerhard8
Level 2
Singapore

email to airbnb team

Hi Airbnb Team

 

How do I write an email directly to airbnb team?

 

Please advise

 

Regards

 

Gerd

 

 

10 Replies 10
Helen3
Top Contributor
Bristol, United Kingdom

You can't - if you search these forums you will see ways to reach them - phone/website/social media.

Marty1
Level 2
East Aurora, NY

I agreed to 1/2 credit to my guest for cancellation after being with me one week(originaly they booked for 2 weeks) now they have bee credited for the full week-how do I cantact airbnb qbout this error? 

Peacock0
Level 1
Tissamaharama, Sri Lanka

Dear team,

we got very first reservation from Airbnb,i can see on reservation "guest has allready paid"can you change the payment method,     direct payment to hotel,  we will pay your commision after one day check out or end of month,can you make the arrangment please ......

 

waiting for your reply

 

thank you

Frannie0
Level 1
Cleveland, OH

Gerd, Did you find a way to contact them directly?

I haven't been successful and I need to connect with them regarding payment?

thanks,
Frannie

 

April24
Level 2
Puntarenas Province, Costa Rica

I am also trying to find a way to reach them directly. My payout for a completed reservation was a fraction of the amount and need it corrected. 

Helen3
Top Contributor
Bristol, United Kingdom

Have you used the search functions in these forums? Question has been asked and answered hundreds of times.

 

Also if you look at the forum you are posting on 1st post details all the ways to contact them.

Nguyen5
Level 2
Hanoi, Vietnam

Dear all,

I want to email to airbnb team (including airbnb area). I am a host in Vietnam - as I know it belongs to China airbnb.

My guest cancelled booking at check-in time. So I have not receive money from guest but I made refund guest all amount. So in my account, it automatic refund but infact I have not get money from guest befor refund. What should I do now?

I call from Vietnam to China airbnb, the girl in airbnb team who talked to me told me that she will write email to me, but I still waiting for her email but I have not receive. What should I do now? I can not call from my country to China many times, the telephone cost very high.

Thank you and Best regards.

Dona2
Level 1
Taoyuan City, Taiwan

I want  to find a way to reach AirBnB directly. My payout for a completed reservation was a fraction of the amount and need it corrected. 

 

I wonder AirBnB running such big business and getting high incomes from us, but there is no email and contact details for guests and hosts. I am thinking to quit all of my listings. 

Same problem. First time I use the forum. Cant believe we cant email Airbnb.

Yujia0
Level 2
Chon Buri, Thailand

I tried, you can follow steps like this web [link removed], then you can write message to airbnb team :  )  hope this can help you.

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