emergency situation.

[Denise184]

im having a family emergency ( daughter is missing ) . i am currently hosting and am booked with the present guest until the 18th. i would like to make other arrangements for my guests and make sure they are happy with the service i have provided . what should i do ?

[Gordon0]

Call Airbnb and ask them to fix. You have more important things to deal with. 

[Cynthia-and-Chris1]

Let your guest know you are in the middle of an emergency and you will be contacting Airbnb to get them re-homed. 

[Lawrene0]

Also, snooze your listing, @Denise184, so you don't have to deal with inquiries and requests while in the midst of this. 

[Kirstie]

Hi @Denise184,

I'm really sorry to hear about your situation, I imagine it is very distressing and it's difficult to think about hosting. You posted this a few days ago, have you since been able to contact Airbnb and have them sort something out for your guests? Do give us an update if you can. 

Kirstie