expired reservation

Dina156
Level 1
Mevaseret Zion, Israel

expired reservation

I did not know that I had to accept immediately and was exchanging e mails with the guest when the system blocked us off as "expired". I can not re accept him as the system does not allow me to unblock the dates nor send him a special offer as was suggested. Wghat can I do???

I am quite desperate and the guest wants to stay but I do not know how to handle this. please help

 

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Dina156 

A booking request expires after 24 hours if you do not except or decline. But you can unblock the dates in your calender and then guest can book again.

https://www.airbnb.com/help/article/447/how-do-i-make-dates-available-or-blocked-on-my-calendar

Best regards,

Emiel