guest broke something

guest broke something

Im not sure how to resolve a guest breaking two things.

I gave her a good review before I knew what was broke.

She broke my toilet, which was 150 to fix. I paid half and she paid half and had a plumber come to fix.

Then she broke my weigh scale and shattered the glass.

 

Will air bnb cover these things if I have proof and a receipt?

1 Reply 1

You need to file claim in resolution center within 48 hrs of check out