Help

Heads up to hosts. The help desk will stab you in the back if you're in a dispute with a complaining guest. My own experience is that Help will not read or understand the correspondence between you and the guest, not provide documentation of the complaint...

Hello ! I’m new as a host and I have a few questions Latest reply by Quincy

Здравствуйте, гости прибыли вдвоем вместо одного и взаимно решили отменить бронирование как это сделать?

I booked a condo for a month and almost 3 weeks into my stay i heard a loud banging on my door, a big guy who didn't even identified himself started using foul language and accused me of smoking inside the place. I tried to explain that any issues should... Latest reply by Quincy

I am feeling so upset and angry over what happened with my last guest. Ever since they moved in, everyday I received a complaint about something. On Christmas day, I was told that his bed had collapsed. Although from the photos he sent, it looked like the... Latest reply by Yan1

ive followed videos and the go to manage bookings etc but i cannot see cancellation anywhere i want to change to strict so 7 days Latest reply by Mike-And-Helen0

HiI am receiving my guest's messages to my email address but they aren't showing up on the Airbnb inbox.Is this a glitch or only a problem for me?I always message via the airbnb inbox so it's concerning me that the ones guests have sent me are not showing... Latest reply by Lizzie

La semaine dernière un groupe de jeunes à loué ma maison de vacances.Ils ont fait la fête toute la journée jusqu'au bout de la nuit. Les voisins se sont plains des nuisances sonores et les occupants du second appartement se trouvant dans la maison sont pa... Latest reply by Mike-And-Helen0

Hello everyone and Happy Holidays! I am Aphrodite and I am just starting as an Airbnb host! I would like to hire a lady to check in my guests and I would like to ask you how much money I should pay her for every check-in! Thank you very much in advance

I'm searching for my house in Crystal River FL for dates July 1 to September 30, 2020. This popular during this time for scallop season. It's the LADY MANATEE HOUSE ON THE CANAL. Latest reply by Colleen253