Help

Hi all, I have not been paid yet and the guest has left - any idea how I sort this out? Latest reply by Francis1642

Hi, This is the second time that AirBnB has withheld a payout that is comparatively larger than the average payout (as the guest had booked for 6 nights). What's surprising me is that there is no communication from their end on why they withhold the payme... Latest reply by Beth144

Hi! Wondering if anyone has had a similar issue: had a guest book for 3 weeks who was expecting a baby with medical issues. Long story short the guest cancelled a week of their stay using the extenuating circumstances clause. They had advised they were go... Latest reply by Susan17

Do you give a guest a partial refund if they leave one day early due to a pending snow storm? Latest reply by JoAnn1159

Hi there.can anyone help out here, I’ve two properties listed with Airbnb , when one gets booked my other properties calendar blocks the date as well .. for example I’ve a booking on the 3rd January for our home and on the calendar for our cottage the 3rd... Latest reply by Jenny1108

the location of my listing is wrong and l need to change it. i have tried several times with the correct address but it does not save. Latest reply by Jeff158

A guest leaves the spa uncovered in 15degree weather. This makes the spa heater run constantly and could overheat the motor. Should I contact them to cover it. We have exterior cameras to monitor the outside perimeter Latest reply by Emily487

These two subjects have been posted about but I’m curious as to what people find is better. I just had my second UGH guest. The first didn’t leave on time, left the house a disaster and I had to pay my cleaning crew twice due to time spent there. We asked... Latest reply by John1080

I recently rented my first airbnb for a trip my friends and I are making in January. The home was perfect- it had enough space for everyone and a heated pool... which is perfect here in Florida in the Winter. The problem? After booking, I received the add... Latest reply by Sierra11

hi , i just got my first 4 days reservation of $59. its been 72 hours now i haven't received this amount in Payoneer account however, in "Funding Sources " option in payoneer.com i can see Airbnb and payee id underneath "funding sources name" with no furt... Latest reply by Sarah977