I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
Hello
I received a booking request from a person who doesn't have reviews, but apparently is an airbnb member since 2014. He only has verifications. Can I trust him?
And what about another guest whose only verifications are: phone number and email address?
Thanks!
Everybody has to be a first time guest at some point. We've never had an issue with first time users who were verified, but it's your call.
Hi @Lily6
We don’t discriminate against guest with no reviews/verifications… we take them all…
But this is totally up to you... I have had small problems with guest with great reviews and with no reviews…
Luis
@Lily6 I require Verified ID for making reservations and you can too. Go to Manage Listing and to the left you'll see Reservation Requirements. Click on the box that requires Verfied ID. This doesn't mean guests with Verified ID will have reviews, but it is an extra layer of knowing who you are letting in the door.
The guest you mentioned who has been a member since 2014 might have signed up with the intention of using Airbnb and then didn't for whatever reason. Not necessarily a bad sign. Reviews are great, but the lack of them doesn't mean they will be a bad guest. I've had guests with no reviews and first-timers and they have been great.
Good Luck!
Hello ! Just got an inquiry from a guest with 8 verifications and 0 review... How can that be possible ?