having issues accepting a new verified guest. No radio button apprears to approve.

[Debbie157]

Having issues trying to approve a new guest.  Calendar tells me I need to edit dates.  When I go to calendar, it says the person needs to verify their details.  

She has done screenshots to show the process is completed, but on my end it show as pending.  I would to approve her, but how to go forward? 

[Steve143]

Hello @Debbie157,

You have instant book turned on so guests who satisfy Airbnb's and your booking requirements can book instantly without you having to approve them.

The articles below explain it and how to turn it off or on.

What is instant book?

How can I control which reservations I get with instant book?

Answers-to-your-top-Instant-Book-questions

How do I turn instant book on or off?

Steve.

[Marzena4]

@Debbie157 It sometimes happens that Airbnb database updates do not happen at the same time if you take into consideration geo location of the host and the guest. Check the status of that reservation after a couple of hours, or log out, clean cookies and log in again. It often works if you do it on all the devices you use to connect to Airbnb.