help

[Martin72]

Hello:

     I need your help. My name is Martin ***. The last week I did a reservation. I rent a house (studio) for Air bnb in the New York City.   I comunicate with the lanlord, Richard and he wrote me that the reservation was ok.

When I went to looking for the keys (he sent the indication), the lanlord canceled the reservation 1 hours before that i ARRIVE A HIM HOUSE.  I payed this reservation. I  tried to comunícate with the lanlord and he did not answer. I am very angry for this situation. I do not how he return my money because he delete the announcement of the page airbnb.

My reservation ID    ***
Start date                 5/17/2016
End date                   5/17/2016
Adress the lanlord   ***

Please, help me!!

[Martin72]

correction

  Start date  5/17/2016

  End date    5/19/2016

[Jill46]

Hi. I made an ENQUIRY with a host, I wanted to ask a few questions about how much etc, the only way I could talk with him was to go to instant book, I've now done an automatic reservation, and he has asked me please to cancel , as I'm going to bring his ratings down, I've searched everywhere to do this. "My trips" etc and just can't come right, gee this is very not user friendly"" stressing now that I've upset this guy, what can I do

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