What Hosts are saying

    As guests, we are being asked to pay 299 € for a scratched electric hob (Herdplatte) in Passau. We did not cause this damage. We didn't once use the hob. The claim was presented by the owner 3 full days after our departure from the apartment. An Airbnb am... Latest reply by David9258
    Someone tried to book one of my rooms. I recommended they go for a larger room which they hadn't seen on the website. I held off accepting their request as I thought it would be best if they rebooked the bigger room. But have I lost my super host brownie... Latest reply by Susie282
    For whatever reason our nightly rates are showing incorrectly. We have a specific nightly rate - we do not use smart pricing. And yet, the rates displayed are varying widely. We tried to remedy this by turning smart pricing on and setting a specific ra... Latest reply by Wendy1437
    So, we recently had our first bad guests. We had accepted them as they had 8 reviews with a five star average. All house rules were ignored, cottage left a mess etc etc. They had requested an early check in, which I allowed, but stressed that they nee... Latest reply by Huma0
    Hey, recently I had an increase in people requesting for their service animals to join even though they dont need to even share this information as guest state. I highly doubt all these dogs are service animals! I want to decline all these people that are... Latest reply by Sybe