how can I get review or know more about a potential client who wants to come?

[Mercè5]

if someone want to come to my place, how can I get more knowledge about the person?

[Natasa5]

Simple.. if she/he doesn't have informative profile - ask them. 

[Farah1]

@Mercè5 by asking questions 🙂

[Mercè5]

but if is someone who is renting since 2015, should be a place where to see reviews from this person, isn't it? I could not find it

[Farah1]

@Mercè5 it depends whether they have used their airbnb profile since they created it or not. There are 2 possibilities: 1. They have never use the account since they created it 2. They have used it, but their previous host did not leave a review. For point #2 there are 2 possibilities: 1. The host forgot/did not care to leave them a review 2. The host did not leave any review on purpose because they were bad guests and the host did not want to leave a bad review.

So, there are a lot of possibilities. In this situation, I always ask "Hi X, thank you for your interest. I see that you have been a member since 2015, but have no review yet?" and see what answer that they give me.

One time I did not approve the request because instead of explaining/answering, the person became agressive and defensive instead. Most people answer with an acceptable explanation though.

[Mercè5]

Dear Farah, I am new hosting, that's why I am asking, very useful tips.

Mercè

[Farah1]

@Mercè5 no worries. Happy hosting!