Hello,
My last guest left me a 3 star score in clealiness... I could rant and rant about how unfair this is and how filthy they left the house after staying with her three dogs, but all I want to be able is defend myself. She was scheduled to stay one week, gave me the 3 star score and ten minutes later (honest) came back from the place she wanted to move to cause it was cheaper and asked to extend her stay. This happened 4 times already. She has been there for more than a month and now she extended her stay via her boyfriend (also staying with her) because I figure she didn;t want bnb to wonder why give such low score and then stay. And stay some more.
Is there any way to defend one's self? I mean, they ran my electric bill 6 times more than what I usually pay, and for that reason I told them they cannot extend their stay anymore. I am expecting another nasty review which obviously affects me because now my listing is not even showing up.
