how do I review on bad communication for an enquiry?

[Sarah221]

I had a guest (new to AirBnb this as of this month) make an equiry to stay at my place. There was a lot of communication and I was assisting her as she was new. Once she had it all sorted she then realised she had the setting for US$ instead of AUD$ and that the final price was more than she had anticipated. She then proceeded to suggest that I offer $130 off and then she would book. In another message she was then quite rude. I wrote her a message explaining that my pricing was upfront and clear from the beginning and that I had helped her with lots of communications and that I was considering making an offer (but not $130 off) but that I wouldn't now that I had received her last message. I wished her all the best in finding a place for the price she wanted (I know my self-contained place is at least $50 cheaper than just 1 room in a motel). 

How do I report rudeness to AirBnb or review to warn future hosts since there was no eventual booking? 

[Dave-and-Deb0]

Hi @Sarah221

You can flag this guest and provide the details you shared above. The appropriate department will then review this guest. Please visit the following link with instructions on how to flag this guest.

https://www.airbnb.com/help/article/4

To flag the guest's profile, click on his profile photo and you will be taken to his profile page. Under the description of the guest, there is a link to "report this user".

Here is an example of flagging the host: https://goo.gl/F2hcek

You could also flag any messages in which you think are inappropriate by scrolling over the message and there will be a flag that pops up on the right.

Here is an example of flagging a message: https://goo.gl/oclnWv