how do i contact someone from rbnb??? i got something stolen...

Camilla4
Level 2
Paris, France

how do i contact someone from rbnb??? i got something stolen...

hello

 

 i rented my apartment out and now my Balenciaga shoes are missing

this was the person ***

i am not 100  percent sure but i doubt its my cleaning lady. (who is working in my apartment for 3 years and never stole anything)

 

Anyways i am very disappointed with rbnb i don’t have a contact person or anything.

i will cancel my apartment on this website , i mean this tolally sucks. the service is more than bad.  how do i contact someone????

best   Camillla

1 Reply 1
Dave-and-Deb0
Level 10
Edmonton, Canada

Hi @Camilla4,

 

I am sorry that you had this happen to you.  Are you able to prove this guest "stole" this item?

 

I am including a link to some Community Help Guides which may help you with three issues you have presented: https://community.airbnb.com/t5/Getting-Started/Community-Help-Guides/m-p/23100#U23100

 

You will find help guides on "How to Contact Airbnb", "How to Delete Your Airbnb Account" and "How to Use the Resolution Center".

 

Good luck

 

Dave

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host