i have been asked by a guest how the deposits works and payment from their side ?

Alex725
Level 1
Bearsted, United Kingdom

i have been asked by a guest how the deposits works and payment from their side ?

hi, i have been asked by a potential guest how much (%age) and when they have to pay a deposit? Can anyone tell me where this info is?

 

Kind regards

 

Alex

2 Replies 2
Marzena4
Level 10
Kraków, Poland

Hello @Alex725. Most of important info can be found in the Help section at airbnb.com, for example the one you asked about is here: https://www.airbnb.com/help/article/140/how-does-airbnb-handle-security-deposits

// "The only person you can trust is yourself"
Jeff158
Level 10
Caernarfon, United Kingdom

Or @Alex725 if you are refering to guests making a booking deposit and paying the balance later, we have no idea when its offered or how much the deposit is, probably 50% on booking and 50% 7days before arrival. Your guests would have to go through the booking process to find out if they are offered this option.

pay-less-upfront-terms