im in brooklyn, ny best way to deal with guest that vilate house rules.

[Claudia124]

Ask or notify Airbnb for support before opening your mouth. Don't try to deal the issue alone.

[Alice-and-Jeff0]

You are responsible for handling issues that come up with guests.  What rules are they violating?  

[Latasha15]

I usually reach out to Air B and B for help and they haven’t failed me so far. 

[Eric6190]

We say something to the guest immediately and keep all communication via the app — always as a general rule. We notify Airbnb especially if the violation results in a request for an extra fee (like smoking in our non-smoking apartment or breaking something). Luckily these things don’t happen regularly but we’ve had several in incidents over the years.