making room switches

Robin28
Level 2
Birmingham, AL

making room switches

I wanted to switch several guests to a different room so that I can keep a couple of other guests in the room they are happy with for an extended period. The new room is nice, and I don't think anyone will mind, but how do I do this technically? I don't see how I can make these changes all at once without cancelling everybody and then bringing them back in.  In other words A is in room 1 and B is in room 2, and I want them to switch rooms. How does this work? Can I do it using the "change/alter reservation" function?

Thanks for any input. Hope it's not too confusing. 

Robin

3 Replies 3
C-C0
Level 10
Memphis, TN

Yes. It's simple. Go into the reservation, click alter/change. You can change listings with drop down menu, as well as price, number of people, or dates.

Thank you! I think that the problem is that I assume I will be told I can't make a certain change if A is in Room 1 for a certain night, and B is in Room 2 for that same night, then they will tell me those dates are unavailable.

 

Moving a guest from one unit to another that is vacant is easy.  Swapping two reservations however seems to not be possible, but if anyone knows how to do this please share.  

 

Example:

Guest 1 booked unit A

Guest 2 booked unit B

 

They've both agreed to switch properties, so now we want:

Guest 1 booking unit B

Guest 2 booking unit A

 

Trying to do a change/alteration doesn't work, because the other unit doesn't show as being available.

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