my account canceled no explanation

Janis14
Level 1
London, United Kingdom

my account canceled no explanation

airbnb notified me that my account was canceled. They did not gave any explanation at all... I had plenty of good reviews and sure no complaints from guests or hosts. To be honest only reason I can think of is that sometimes I asked host if I can pay directly if it was same day booking. It happened several times to be honest but then again I didnt see that as violating airbnb terms, its my problem then if host cancel or does not respond and my risk if I come to place and host does not answer. (BTW every time all was ok) I read terms but could not find where it says sich thing is prohibited... fine OK maybe it was my mistake then AIRBNB whats a big deal tell me reason for this... I would tell other people not to do this.

I was traveleing a lot and booked a lot of listings and hosted as well...

2 Replies 2
David126
Level 10
Como, CO

I think you have the reason, I think in this sort of case if I was AirBnb then I would see no point into getting into long discussions.

 

How many times did you seek to avoid the system?

David
Lawrene0
Level 10
Florence, Canada

@Janis14https://www.airbnb.com/help/article/126/what-methods-of-payment-does-airbnb-accept

"Offline or cash payments are a violation of our Terms of Service, and can result in removal from Airbnb."

And they did...