my first time hosting

Saundra2
Level 1
High Point, NC

my first time hosting

This is my first time hosting and my guests are suppose to arrive today. We have messaged each other several times over the past few weeks and he has great reviews as a guest from several different people. I googled him and he seems to be a real person.

 

The issue now is that I have messaged him yesterday and today (today being the arrival day) and he has not messaged me back. Has this happened to anyone else before?

2 Replies 2
Scott80
Level 10
Honolulu, HI

Yeah, it has. He is probably off-line because he is traveling. Just relax and wait for him to arrive (or not if you have self-check in). I the rare cases where guests do not arrive you will normally still get paid. https://www.airbnb.com/help/article/309/what-if-my-guest-doesn-t-show-up-for-their-reservation

Yes, especially if they are traveling from far way.  If you have a tentative time for his arrival, start worrying when he's more than 8 hours late and still has not communicated.  Until then, it's really pretty normal.  

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