no payments received

Marthini0
Level 1
Windhoek, Namibia

no payments received

Hi

I saw an error next to my account details where AirBnB must pay all the finalised bookings, i also checked the history and there are 3 old bookings that has not been paid out.... i changed the banking details and made it the default and also deleted the account details with the error - will that be enough?  will they pay out now or should i contact someone?  

Thank you

2 Replies 2
Donna15
Level 10
Delft, Netherlands

@Marthini0, get in touch with AirBnB for clarification.

 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165

 

You can reach them as well via the Help link at bottom top of this page.

 

Also, on any guest reservation itinerary is an AirBnB phone number.

 

More essential reading for hosts.

https://community.airbnb.com/t5/General-Hosting/Community-Help-Guides/m-p/23100#U23100

Sladja0
Level 2
Belgrade, Serbia

Hi ,

 

can someone from Airbnb Team tell me what is going one with tha payment on my account? I am waiting money from January 2016, think that that is not correct.

Waiting for response , as soon as possible.

 

Regards ,

Sladja