no response

[Rolien1]

we did not get our payout and there is no response from Arbnb regarding the progress of the investigation. so what do we do now???

[Jeff158]

@Rolien1  could it be, that as a new host the 1st payouts are delayed by upto 30 days.

Click the links for more info

https://www.airbnb.ca/help/article/425/when-will-i-get-my-payout

OR

Have you completed the Exchange4free form thats required in South Africa before payouts are released.

https://www.airbnb.co.uk/help/article/2495/do-i-need-to-complete-the-exchange4free-form-that-s-sent-...

[Rolien1]

thanks Jeff, since Airbnb does not respond I am not aware of these, will check it out

[Ton11]

@Rolien1 and all other interested persons:

If you have do not receive a response from Airbnb in a timely manner, you can always call Airbnb directly. Do not be afraid to use this.