payment

Marc-and-Bev0
Level 2
Pauligne, France

payment

someone tried to book outside airbnb, what should I do?

2 Replies 2
Elizabeth76
Level 4
Lakeside Marblehead, OH

tell  him you ONLY accept  Airbnb.it protects  the guest, and the  host. If he's not  willing  to do that, then  ignore him and dont  let him stay. 

Betsy17
Level 2
Galveston, TX

When I was a new to AirBnb I did not fully understand the reservation system and policies. I was looking for a several-month stay locally, and wanted to make sure the place was appropriate given the time I would be staying. The host had me sign a sublet agreement and then cancelled the reservation I had made, and wanted me to pay her directly. It was an uncomfortable situation, I was in a bind, and I did not, as I said, understand AirBnb - especially the value of the protection they offer guests and hosts. Needless to say, it was a terrible experience. My suggestion is to educte this person - don't assume they are trying to game the system - they probably just don't know what the system is.

 

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