payoneer

[Sofo1]

Hi, we ordered your payoneer card and on this card was money. this card didn't get at my address. and i can't find my money. please help me. 

[Miloud0]

Salute @Sofo1, 

If it is possible, this is community Centre for Airbnb hosts and guest.

Also, could you see these links, if it is possinle for you : 

https://www.airbnb.com/help/article/54/how-do-i-edit-or-change-my-payout-method?locale=en&_set_bev_o... 

https://www.airbnb.com/help/article/106/how-do-i-know-if-my-payout-method-is-working?locale=en&_set_...

https://www.airbnb.com/help/article/425/when-will-i-get-my-payout 

Thanks, 

Miloud