refund for a moderate cancellation policy

Lynda1
Level 2
Cape Town, South Africa

refund for a moderate cancellation policy

I cancelled a booking with a host that had a moderate cancellation policy, the host accepted my cancellation, the booking was for yesterday, when will I be refunded?

3 Replies 3
Helen3
Top Contributor
Bristol, United Kingdom

BNB not your host refunds you. You will need to ceck with them but I believe it can take a few weeks.

Lynda1
Level 2
Cape Town, South Africa

Thank you Helen, how would I contact Air BnB, I cant seem to find an email address,

 

Thanks

Lynda

You should have received an email from AirBnB telling you that your cancellation was successful and also telling you how long it will be before you get your refund. I had to make a cancellation and it was refunded to my credit card in about 3 days.