reply to an enquiry

[Adrian24]

Hi. Just listed my property and got my first enquiry. How do I respond? there doesn't seem to be a way to type in my response and send it.

Thanks in Advance

Adrian

[Matt26]

Hi @Adrian24,

Log onto the ABNB site. At the top you'll see "Messages", click that and then you'll see your inquiry or booking request, click it. From there you'll be taken to a page where you can respond to the message and press "send". If it's a booking request, you'll get the options at the top  of the page to accept or decline. If it's an inquiry, you'll see the options to pre-approve, decline or send special offer at the top.

Hope this helps!

(If you found my response useful. Give it a thumbs up!)

[Clare0]

@Adrian24 Click on the message on your Dashboard and that will lead you to different options: Pre-Approve, Decline, Respond or Dismiss. 

You can see what I mean by reading this Help Guide:

https://community.airbnb.com/t5/Tips-Tricks/Reservation-Inquiry-or-Request-What-s-the-Difference-A-C...

[Luc6]

Hi , I received a message in my e mail box that I got an enquiry through AIRBNB , however when I go to my inbox of AirBNB I don´t see the corresponding enquiry . ???

[Marit-Anne0]

@Luc6

Also check your calendar and "your reservations" under listings.