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requesting money for a booking of 3//4/2019

‎23-04-2019 05:29 PM
Magda119
Level 1
Graskop, South Africa
‎23-04-2019 05:29 PM

requesting money for a booking of 3//4/2019

I have a booking for 3/4/2019. The guests arrived but up to date I did not received a single penny. On my request of 20/04/2019 Fiona promised me the the 

money was indeed banked in. Today I visited my bank (Capitec) and they proofed there was nothing banked in . Now I ask PLEASE HELP. Regards Magda van Dyk 

‎23-04-2019 05:29 PM
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3 Replies 3
‎23-04-2019 06:46 PM
Ana1136
Level 10
Ohrid, Macedonia (FYROM)
‎23-04-2019 06:46 PM

@Magda119 I see that you are a new host, and the payment for new hosts can take up to 30 days. You will get the money, it will be faster after that. 

‎23-04-2019 06:46 PM
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‎26-04-2019 10:32 AM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎26-04-2019 10:32 AM

Hi @Magda119, 

 

Welcome to the Community! 

 

I was wondering if you've seen Ana's reply to your question? You can find more info about payouts here https://www.airbnb.co.uk/help/article/425/when-will-i-get-my-payout. 

 

p.s. welcome back @Ana1136! 🙂

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

‎26-04-2019 10:32 AM
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‎26-04-2019 04:45 PM
Ana1136
Level 10
Ohrid, Macedonia (FYROM)
In response to Quincy
‎26-04-2019 04:45 PM

Thanks @Quincy, good to be back 🙂 

‎26-04-2019 04:45 PM
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