reservation confirmed, but receiving pre-approve/decline mails

Yavor5
Level 1
Sofia, Bulgaria

reservation confirmed, but receiving pre-approve/decline mails

A guest has confirmed his stay, but I keep receiving mails with "pre-approve/decline" notifications. And we have exchanged a number a messages, the dates in Calendar are confirmed... I supposed it is a system bug?  

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Yavor5 

Did she book after you choose pre-approve on the initial inquiry ?

Or did you sent her special offer which she accepted ?

Then only sent 1 answer within the 24 time limit, like "already confirmed" and after that remove inquiry from dashboard.

Best regards,

Emiel

Yavor5
Level 1
Sofia, Bulgaria

They did book and confirmed within 24 hours anyways, no special offer, I seem to not find the initial inquiry on dashboard... I think it should be fine.