reservations

[Marianna10]

What to do when the person who booked the reservation is definately not the one who showed up at the door?

[Sandra126]

It breaks the Airbnb rules, you are under no obligation to host them. Contact Airbnb.

[C-C0]

That is a really dangerous deal. I use Airbnb because the guests have the sophistication to know about the site, a cc to pay with, and at least some kind of vetting. If the account holder is not who shows, all that goes out the window. I wouldn't let them through the door or try to sort it. Do not do 3rd party bookings.