HI... we have been superhosts for many years... never lost the status.... 5 star reviews from day 1...
but we took our home off the active list and participated in airbnbs 'open/ program whereby we opened our home to victims of the Sonoma fire who had lost their home. Fire victims have been living in our home for over a year. We are now back home and would like to relist but want to return to our super host status.... the status we were when we went on hold.....
seems like a fair policy. does anyone have any experience with speaking with a super host (or other representative) a name or number to possibly address this? any experience with reinstating super host status without starting from 0? suggestions appreciated...
thanks, Leslie