smart pricing min price ALWAYS INCORRECT

smart pricing min price ALWAYS INCORRECT

I have set my current smart pricing to a minimum of 45 usd but its booking me guests at 37usd. This has happened twice and just now an instant book for 37. Who do I contact to fix this? I manage other airbnb units as well this has happend also with their pricing as well. I really need to reach airbnb immediatley 

1 Reply 1
Bethsabe0
Level 2
Florence, Italy

Hi the same happened to me, I contacted AIRBNB and they told me that it was because of the currency change. I was supposed to get 159euro per night and instead got 148 euro per night. They told me that the guest had paid 170 dll, but that does not equal 159 euro so my min price was not respected. Also I had people from the USA before and this had not happened. I told AIRBnb that and they continued repeating that all was correct. If it says min price it should never be under the min. 

 

Anyway no answer and was hoping for somenone to explain more about this. Hope someone answers you Ronnie to clear things up. 

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