surcharge cable box through airbnb

James109
Level 1
Long Beach, CA

surcharge cable box through airbnb

What is the best way to disclose and add surcharges for bookings?

 

I have a listing that has over-the-air TV and Internet/streaming TV, but no cable box. At least one renter has asked about adding a cable box rental or other service. It seems reasonable to provide that if guests pay for it. How would that get billed through Airbnb's platform, or is there a way to charge guests separately for that without them getting upset?

2 Replies 2
Amaris0
Level 10
London, United Kingdom

Hi, 

 

You can do so via the resolution centre, have a read of this policy in particular 'To request additional funds from your guest, you can do so directly from the Resolutions Center.' - https://www.airbnb.co.uk/help/article/50/can-i-change-a-reservation-as-a-host

 

Hope this helps,

 

Ama

Sharon64
Level 10
Tampa, FL

Why not just add cable and charge a little more for the room rental. I have cable in my room and my guests love it.

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