traveling issue

[Gabriela248]

Hello dears,

I'm using your site for the first time and i have a problem.

Could you please help me.

I contact one host in Rome and i made reservation with my Coupon Discount for first reservation 51.51 bg levs.

After that i cancelled my reservation by mistake. And in 5 minutes i have sent to the host messages that i want the reservation. He told me to make a new reservation, but i will loose my coupon with new reservation. But it is for the same place for the same travel and the same time. IT is the same reservation. How can i use my coupon.

I'm waiting for your support. I want to use your system for travelling.

Thank you in advance

Gabriela **

Bulgaria

[Helen3]

Hello @Gabriela248

This is a community forum not monitored by Airbnb.

You will need to contact them directly (see Contact Airbnb  post) towards the top of the forum you are  posting in.