unknow Payment

[Ying18]

Good day

my account is miracle.y.er@hotmail.com

i have a deduction from my bank card on date 2017/12/21 amount at R3061.24.

This deduction doesn't have a reference number.

I am not sure what's this for, could you  please assist.

Thank you

[Marzena4]

You must contact Airbnb Customer Service directly - use Twitter @AirbnbHelp or the form: https://www.airbnb.com/help/contact_us#/

Or you will find a pinned post in the Help section how to do it:
https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Here, it is a community of hosts and guests and we can't really help you with it.