verified ID - not working

[Kerry21]

Hello!

I'm new and went to book a reservation.  I went through the Verification ID three times in 12 hours and after 24 hours the system still tells me I need to verify and my reservation is still cancelled.  Any ideas? 

Also, is there any way to contact support?

Thanks so much!

[Clare0]

@Kerry21 If you are using an app, you may need to refresh or uninstall and reinstall the app.  Apps require a  lot of maintenance.  If all else fails, contact Airbnb for assistance.  Here's how: