Hi @Robyn34,
Depending on how complete their profile is, I ask things like..
- Is this your first trip to London/Europe?
- Is this your first time using Airbnb?
- Nice time of the year to visit! What have you got planned? Do you need any advice?
- I see you haven't had a chance to complete your profile. I'd love to know a little more about you.
- I can send you on some info on getting around, restaurants and local highlights. Is there anything in particular I could help with?
People usually come back with loads of info, and they are so pleased that you ask!
Cheers,
Enda