why i can't send a message to a host?

why i can't send a message to a host?

Airbnb website crashed after i filled all my bank details and clicked continue or something similar yesterday. I am not sure whehther the booking was successful. I tried to send a message by click contact host, but an error message pop up said either airbnb is in maintenance or my network wasn't working properly. I tried today, same message and after a few tries, I was  finally able to write a message , though pink error message appears when sending and says "Something went wrong and your message wasn’t sent. Please try again.". I tried many times with on luck. It is my first time and not good experience. Is there any other way to contact host? Is there a place where i can check my bookings?

 

Thanks for any advise. 

 

Dan

1 Reply 1

If you are facing system issues either related to your own personal system or to the Air BNB system, it is best to contact Air BNB.   Here is a guide for contacting Air BNB.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Good luck, @Dan507

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