why i can't send a message to a host?

why i can't send a message to a host?

Airbnb website crashed after i filled all my bank details and clicked continue or something similar yesterday. I am not sure whehther the booking was successful. I tried to send a message by click contact host, but an error message pop up said either airbnb is in maintenance or my network wasn't working properly. I tried today, same message and after a few tries, I was  finally able to write a message , though pink error message appears when sending and says "Something went wrong and your message wasn’t sent. Please try again.". I tried many times with on luck. It is my first time and not good experience. Is there any other way to contact host? Is there a place where i can check my bookings?

 

Thanks for any advise. 

 

Dan

1 Reply 1
Linda108
Level 10
La Quinta, CA

If you are facing system issues either related to your own personal system or to the Air BNB system, it is best to contact Air BNB.   Here is a guide for contacting Air BNB.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Good luck, @Dan507