ALERT! AirBNB has stopped paying out hosts!

[Morgan46]

I started looking into this as a host who hasn't been paid in two weeks. Getting runaround on phone, reps say following procedure, not in their authority to help etc. It's been two weeks and I have not received a dime for 4 valid and completed reservations that have happened since June 10th. A number of hosts have posted the same thing on this forum- which I just happened to come across- and I can only imagine the number of hosts who don't use this forum too that have this occuring. What do we do?! What is going on with AirBNB? How do we not only get our money as a group but also find out what is really going on? No one seems able to help and I can't even begin to explain how absolutely awful this is not to be paid and to get NO HELP from AirBNB. 

[Alice-and-Jeff0]

What does it say on your Transaction History?  

[Morgan46]

Reversals and "adjustments" to show withdrawls from account, not deposits 

[Kelly149]

@Morgan46 Did you cancel or refund anyone?

all my June payments have been right on time. 

Certainly would like to know what you find out

[Ange2]

@Morgan46   Airbnb charges a penalty for cancellations it can be USD50 / USD100 or more each time. If you did cancel any reservations check to see if Airbnb are taking your recent reservation payments to cover the penalties

btw: using Twitter @airbnbhelp usually gets faster and better informed replies.

fyi: even if a guest asks you to cancel or you get an email from airbnb asking you to cancel DO NOT CANCEL you will be fined, the dates blocked and more penalties apply.  If you have to cancel because of "extenuating circumstances" makes sure you contact Airbnb  immediately.  Best

[Ali40]

I see 6 cancellations on your profile and then stopped scrolling back. You're penalties are most likely being taken from these expected payouts. 

[David126]

I counted 8 cancllations, may be more and some were some time back so have you not come across this before?

[Méjeaan0]

Always have been paid for my bookings by AirBnB the day my guests check in or the day after that....since the 20thDec17: I have had x3 seperate bookings and despite being notified by email that I have been paid...nothing in my bank account...raised this issue with AirbNB and they confirmed that x1 guest payment would be in by today....nothing...I've another booking in the next week and a tad worried that I've become some sort of free / fraudulent entity!

[Debbie228]

Hi

I am a first time AirBnB host. My first transaction shows that payout has been made but payment has not been received. Where do I find proof of payment details please.

Thanks