Accidentally Deleted an Inquiery

[David177]

Team, 
I obtained an inquiery this morning and replied back to the Guest with a few questions via my laptop.

A while later, I was on my Airbnb mobile app and carelessly deleted the inquiery via the app. 

How do I reinstate the inquery so I can further review the potential booking?

Thank you, David 
Portland, Oregon 

[Clare0]

@David177 Try going to your message inbox on your Dashboard to see if it is still listed.  

[David177]

Thank you Clare.

Via my laptop: Yes, the message appears w/in my Dashboard. (to which I sent a follow up message to the Guest in the hopes that she in fact still is able to email me). 

Via my mobile app: No, the message does not appear w/in my Dashboard. 

Any idea on how to escalate this topic to someone at Airbnb Corp who'd be able to look into my account to confirm? 

Thanks - to anyone out there as well. 

[Clare0]

@David177 Apps in general are pretty glitchy for using the Airbnb website. Unfortunate, but true and Airbnb is fully aware of it as evidenced by the number of questions/complaints they receive on a daily basis from hosts and guests.  So there's no need to tell them...they know. Even the customer service reps on Twitter acknowledge that the Aibnb site is best optimized on a device using Google Chrome. 

I use my phone only for notifications as it is mobile.  For all other Airbnb business I use my laptop. 

[David177]

Well, there it is in black and white - I'm not alone! Whew, and thank you Clare. 
Darn on all fronts otherwise.......
Best,