Air B&B cancelled my reservation 2days before check in! Who is responsible for the payout

George1736
Level 1
New Jersey, United States

Air B&B cancelled my reservation 2days before check in! Who is responsible for the payout

Has anyone had Air B&B cancel their rental and not give them any explanation? My rental was booked for 3 months and they decide to cancel 2 days before, that is not fair whatsoever! On top of it they will not compensate me

1 Reply 1
Fred13
Level 10
Placencia, Belize

So they (Airbnb?) cancelled a reservation for your place 2 days before arrival that was for 3 months? They haven't given the guest an explanation and consequently intent not to pay you?

 

If those are the facts there has to be a logical explanation because Airbnb is not in business to lose money nor to play mystery games for fun. The first thing *I* would want to know why it was cancelled since that would effect me getting paid or not, before worrying that the guest didn't get an explanation. Their answer may explain everything.