@Dinesh4
Lets take a step back here Dinesh, what is this all about? You are a superhost with reviews that most hosts would die for. I would find it staggering that Airbnb would treat a superhost this way unless there is a reason for it.
Firstly I am assuming you haven't done something dumb like snoozing or de-listing your listing....it has happened in the past! Someone has hit the wrong tab and ended up blaming Airbnb.
Have you declined a few enquiries or reservation requests lately? Airbnb will penalise hosts who decline too many bookings.
Is your listing under investigation as a result of some complaint by a guest, a neighbour, a local government authority?
How have you handled those complaint issues you have had...did you get the consultant on side, or did you leave them with the only option of saying f*ck you!
Dinesh, mate, I have always found throughout my life a soft calm voice has got me a lot further than waving a big verbal stick. You maybe need to start from scratch and tell the first helpdesk person you come across how you are having a stressfull time, the wife can't get out of her wheelchair any more, a neighbours door just pis*ed on that century old persian carpet that has been in your family forever....."How can we sort this out"!....
Dinesh, you will be amazed at what will happen....give it a try!
Cheers.....Rob