Can’t find my listing

Can’t find my listing

Dear Airbnb

Hi my name is Joe I’ve been a hosting member on your site since 2016. Recently I noticed my listing was unsearchable when I tried to do a keyword search (Punta Cana) or (Stanza Mare) on the airbnb site. . I tried to edit the listing, email and Description, and still no results. I get a message saying “low listing appeal”
My listing can not be edited nor modified. I called customer service and they said that the account has an error. Can you please tell me what the error is ? or if my account is suspended for any reason ? How do I rectify this ? I don’t understand why am having this difficulty.
Please get back to me via my email or tel number Thank you and appreciate your prompt attention.

1 Reply 1

You must contact Airbnb Customer Service - use Twitter or the form: https://www.airbnb.com/help/contact_us#/ Or you will find a pinned post in the Help section how to do it:
https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Here, it is a community of hosts and guests. We can't help you with this problem.
// "The only person you can trust is yourself"

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